Help and account support
SkyLara support
Find the right place for account, privacy and product questions. Support requests are sent through the contact form on this website.
Contact support
Send a message through the SkyLara contact form. Include the email address registered to your account and a short description of the problem. Never include a password, one-time code, payment card number or identity document.
Delete your account
In the SkyLara mobile app, open Profile, then Settings. Scroll to Danger Zone and choose Delete Account. If you cannot access the app, send the account deletion request on the account deletion page.
FAQ and Help Center
The public FAQ answers questions about demos, access, the mobile app and operations. Signed-in dashboard users can also open the Help Center.
Questions about a specific dropzone
Operational policies are authored by each dropzone, not SkyLara. For questions about a booking, waiver, jump or payment at a specific dropzone, contact that dropzone first.